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Delivery Information

Orders are delivered within a maximum of 3 working days (Monday to Friday) after receipt of the bank and finance approval. Orders placed after 16:00 are processed the next day. Order not sent on holidays and holidays.

If you have checked the Shipping Cost at the Door option, the shipping and delivery charges will vary depending on the content of the orders, the type of delivery selected and the delivery to be made. You will need to make the delivery fee of your orders to the transport company employee who delivered the cargo. Our site, our esteemed customers to pay the minimum fee for the cargo company makes the necessary agreements.

If Your Order Has Not Arrived;

To solve your questions and problems regarding your order, simply send an e-mail to our Customer Service authorities. Our experts will soon evaluate the situation and communicate with you to provide information on solutions.

Please note the following when your order arrives;

1. Your order is packaged so as to damage the cargo and Turkey sent with outstanding cargo companies.

2. Products on your order are under the guarantee of the related companies.

3. Please do not take delivery if it has been opened, torn or damaged in your cargo. Please tell the cargo agent that you do not want to receive the order as it has been damaged. The cargo officer will hold a report. A copy of this report will be given to you. Please keep the relevant copy.

4. Please contact us if there is any deficiency in your order.